Do you do custom orders?
Currently we are not taking custom orders but later in the year we will open up a few custom spots so keep updated through our Instagram page.
How long will it take for my order to be made and sent?
All our stackers are made to order. At the moment our turnaround time is 4 - 5 weeks. We use AUSPOST which normally takes 4 - 10 business days depending on location.
Is my order tracked? Yes. All of our products are tracked.
Do you ship internationally? YES we do. USA, CANADA, UK, NZ and DENMARK is currently added to the website. Please email us to request a different country.
How much is postage? $10 FLAT RATE SHIPPING (AUS only) . International postage prices will be calculated at the check out.
Do you offer wholesale? Yes we do. Please contact us via email@example.com to receive our Wholesale package information.
Wipe toys with a clean damp cloth.
Do you offer refunds? Unless our item has arrived faulty, we do not offer refunds. There are no refunds for change of mind.
How do I contact you? Send us an email, either through the website or firstname.lastname@example.org
We love to see our products in your homes. Please feel free to send us a photo or tag us on facebook @timberlandtoyco or Instagram @timberland.toy.co